"Woke up this morning to a cold house and a non-working furnace. Called a few companies, and Jake's was able to come to my hom..."
"Woke up this morning to a cold house and a non-working furnace. Called a few companies, and Jake's was able to come to my home within an hour. The technicians showed up on time. They were friendly and professional. They quickly diagnosed the problem with the furnace and gave me a quote for the part and labor. They said they could pick up the part and swing back by while they were attending to other business. When they returned a little later, they installed the new part, got everything working, and were on their way. They took time to explain everything to me clearly including whey they think the part failed so that we could have a plan to address it if it happens again in the future. It was a small job, but based on how it went, I feel I could trust them with larger jobs in the future. I would recommend this company to friends and family, and I would hire them again."